| We know that choosing an intercom system can be confusing. We also know that if you are choosing a wireless intercom we can't give you an absolute guarantee that it will work in your application. There are are just too many factors that play a role in whether wireless products will work for you or not.
This is why we give you a 30-day trial period on our products. Try them out and if you aren't satisfied with the performance of your system, just request a Return Merchandise Authorization (RMA) number via email or phone. Clearly write this number on your original invoice and place it in the shipping box (or just include your name and RMA inside the box).
Then ship the package back to the address below via United States Postal Service. Declare the value as $1 to prevent taxes/duties and mark the item as a return. All packages returned with taxes or duties charges will be refused. We usually process refunds within 5 days of receipt of the package. The refund does not include the cost of shipping the product to you or your return shipping.
Returned and exchanged items must be accompanied by their original packaging, tags, warranty cards, documentation, and manuals.
An Return merchandise number can be requested by email at the following address: shipping@bikeintercom.com or calling 1-604-801-6984
Please print this page and include it in your return.
Customer Name: ____________________________________
Customer Address: __________________________________
City: ______________State : ____________ Zip: __________
Phone Number: __(_____)_____________________________
REFUND: ____ (x)
EXCHANGE :___ (x) Item Requested: ___________________
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